Comments
Yes I agree with Kumar! I had bought a samsung galaxy S2 on this new year. On my Box it was written as stating I9100 and I haven't realised until yesterday that actually my phone is I9100G model inside the box stating I9100. I felt really disappointed that samsung has duped me into buying a lower version of S2. The IMEI number same as written on Box except the model. I9100G is not mentioned anywhere on the Box until you have to open it and see it by switching on the phone itself.
Samsung Support team! Could you please explain me why is this happening? Whereas in other countries as Malaysia it is clearly mentioned I9100G on Box but nothing in India?
I really wanted I9100 not I9100G... Please advise!
my contact detail: [protected]@gmail.com
Samsung Support team! Could you please explain me why is this happening? Whereas in other countries as Malaysia it is clearly mentioned I9100G on Box but nothing in India?
I really wanted I9100 not I9100G... Please advise!
my contact detail: [protected]@gmail.com
Same thing happened to me. Samsung ruined all customers by replacing exynos to texas instruments. Samsung guys think we are dummies. Samsung do you have any explanation for this.
Yes, Samsung is cheating Indian customers by doing this real fraud.
Me too a victim of this cheating. I have ordered S2(I9100) by seeing all the good review comments and recived a samsung sealed box with clearly labelled 'I9100' But inside to my horror I found I9100G.
Samsung, is this how you treat Indian customers? I have lost my complete trust in You.
In Malaysia and some other Asian countries Samsung is selling the I9100G as a different model at a lower price !
Clearly there is a technical difference between two (refer samsung site itself) and I9100G is inferior to the non-G version.
1000s of people are falling prey for this fraud and they realise it very late. Most of the people are reluctant to come out and say that they got cheated.
Now I am planning to file formal legal complaint against Samsung India to get the phone that I have paid for or to get a refund.
Me too a victim of this cheating. I have ordered S2(I9100) by seeing all the good review comments and recived a samsung sealed box with clearly labelled 'I9100' But inside to my horror I found I9100G.
Samsung, is this how you treat Indian customers? I have lost my complete trust in You.
In Malaysia and some other Asian countries Samsung is selling the I9100G as a different model at a lower price !
Clearly there is a technical difference between two (refer samsung site itself) and I9100G is inferior to the non-G version.
1000s of people are falling prey for this fraud and they realise it very late. Most of the people are reluctant to come out and say that they got cheated.
Now I am planning to file formal legal complaint against Samsung India to get the phone that I have paid for or to get a refund.
I too faced the same problem. I bought the phone a week ago from Bangalore, India at the price of I9100, and until I switched on the device, there was no clear way to identify whether it was I9100 or I9100G. To my horror, it actually turned out to be I9100G, but by that time the damage was already done as I had paid the amount. Samsung hasn't even informed the stores of the actual change, and it's no wonder that no sales person has an idea of which model they are selling until the device is switched on.
Despite all the questions being raised in various forums around the country, Samsung is still tight-lipped about the matter and is not clarifying its position. They are taking away customer's hard earned money, and along with it, loosing their trust (not sure if they care about that!). This shortsightedness of Samsung will make them pay later, as I for one, will NOT trust any product or packaging from Samsung. And I am sure there will be many more like myself.
Furthermore, if you look at the device that Samsung is selling in the US as Galaxy S2, you'd find it to have a far better specification than the one being sold in India as S2. It really beats me how Samsung can be stupid enough to treat customers in India as a bunch of in this internet age. Did they really think that they would be able to sell any random device in India as S2 and no one would know about it?!
A word of advice to Samsung - if you really want to be somewhere close to where Apple is, my earnest suggestion to you is treat your customers with some respect and don't cheat them. Otherwise, you may have few glorious years of fame and money, but this attitude will not take you from good to great.
Seriously disappointed,
Abhinav
+91.934.196.2892
Despite all the questions being raised in various forums around the country, Samsung is still tight-lipped about the matter and is not clarifying its position. They are taking away customer's hard earned money, and along with it, loosing their trust (not sure if they care about that!). This shortsightedness of Samsung will make them pay later, as I for one, will NOT trust any product or packaging from Samsung. And I am sure there will be many more like myself.
Furthermore, if you look at the device that Samsung is selling in the US as Galaxy S2, you'd find it to have a far better specification than the one being sold in India as S2. It really beats me how Samsung can be stupid enough to treat customers in India as a bunch of in this internet age. Did they really think that they would be able to sell any random device in India as S2 and no one would know about it?!
A word of advice to Samsung - if you really want to be somewhere close to where Apple is, my earnest suggestion to you is treat your customers with some respect and don't cheat them. Otherwise, you may have few glorious years of fame and money, but this attitude will not take you from good to great.
Seriously disappointed,
Abhinav
+91.934.196.2892
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