[Resolved]  Samsung Galaxy S2 Mobile Phone — Hang & Not Working

Address:Agra, Uttar Pradesh

Dear Team

Hi I am Saurabh Bhandari using samsung s2 handset from last 3 months but really dissatisfied with its performance & services at workshop.

Following are major complaints of my mobile handset
1. Becomes very hot while talking
2. Hangs every 2 hours while using apps like camera, music player etc.
3. Quality of camera is bad as compared to other pieces of same model.
4. Screen goes off & even touch does not work at times
5. Speaker phone does not function sometimes.
6. Becomes very slow at times.

I have already got my mobile serviced/ reset earlier from Shah market Samsung Service Centre but still problem continues. This is really frustrating as you buy such expensive handset & don't even get services.

Following are handset details
Model No. GT-I9100G
IMEI No [protected]
Date of Purchase 22nd March 2012
Date of Servicing 20th April 2012 at Agra Shah Market Samsung Service Centre
Contact No [protected]

Kindly lok into the matter & revert as I need justice.

Regards

Saurabh Bhandari
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11176
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information