[Resolved]  Samsung Galaxy S3 — Deficiency of product

Address:Bangalore, Karnataka

Dear Madam/Sir
I bought Samsung S3 (39,197/-)(Invoice no - SLF02A[protected] before three months(15/9/2012) from Tata Chroma. For the product care, I chose extended warranty from them. Before 13 days ago, It slipped from my bed(nearly 2.5ft height from ground) and its display shows some crack inside of the glass panel. Phone stopped displaying. I took it to Chroma and they send it to Samsung care. Now they asked me to nearly 7000 Rs for its recovery. I told them It was just 2 ft, under warranty, extended warranty and you offered me so weak product or defective peace. They didn't favor me of any kind.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have received your complaint and you would hear from us shortly

Regards,
Team Croma

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18889
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information