Samsung Galaxy Sii — Substandard and different product

Address:Gujarat

Dear Sir,

I have bought Samsung Galaxy SII from authorized dealer. The box reads model number : GT-I9100. When I opened it the model number in the phone is GT-I9100 G, which is having different Processor. 9100G variant has a different and inferior Processor.
Samsung is duping the customers in India by providing the wrong information on Website and on the packaging and selling some inferior product.
When I broght this to their support people's notice, they are just replying that "WE ARE LOOKING INTO THE MATTER" etc. I complained on Feb 08,2012 and today after amost three weeks, there is no real step for resolution of the problem by Samsung.
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Dear customer

Greetings of the day !

Thank you for becoming a patron of Samsung product.


We are waiting of your contact details so that we can assist you in a better way

We would request to feel free to reach us and provide your contact on below address



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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