Dear Sir,
I have bought Samsung Galaxy SII from authorized dealer. The box reads model number : GT-I9100. When I opened it the model number in the phone is GT-I9100 G, which is having different Processor. 9100G variant has a different and inferior Processor.
Samsung is duping the customers in India by providing the wrong information on Website and on the packaging and selling some inferior product.
When I broght this to their support people's notice, they are just replying that "WE ARE LOOKING INTO THE MATTER" etc. I complained on Feb 08,2012 and today after amost three weeks, there is no real step for resolution of the problem by Samsung. Was this information helpful? |
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Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com