Samsung Galaxy Tab — Bad after service | |||
I bought a Galaxy tab from Ezone comos mall. Same story. After almost a month I have not received the freebies which was included in the 36k billing which was promised to be in within 7 days. The EZONE and SAMSUNG service and customer care are useless and not responsive. One contact from SAMSUNG MR Sriram to deal with this issue is un professional, always says i will mail you all the details in 15 minutes and call you back in 5 minutes. This he did it to me for the past one month and for more than 5 times. I am ok if they can explanin why the delay/ issue. But thery are non commited, no explanation and do not care about the customer experience or feeling. I need think hard to buy anything from EZONE or SAMSUNG. Simple: I would not buy anything of SAMSUNG or EZONE. Can SAMSUNG or EZONE. Resolve this Issue for their own good? Was this information helpful? | |||
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Sam sung Galaxy tab: a very poor experience, Within 15 Days the battery started giving away all of a sudden. From 87% Charged it would go to low battery alarm and within seconds go off completely. 36K set was sent to the service center and they agreed that the battery was faulty. Now they are planning to give me a new unit but once burnt my mind says no no. Also the price has been brought down to 26K. Poor Show Samsuing.
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