[Resolved]  Samsung Gt C3010 — motherboard problem

Address:Tirunelveli, Tamil Nadu

sir, i have purchased a samsung gt c3010 mobile phone on 04.11.2010. after 2 weeks my cell phone is switched off automatically. so i took the phone to samsung service centre in maharajanagar. they tell me "the mother board is damaged. we will replace it sir. please come after one week ". i go after one week, but my phone is not ready. after one month the service man call me . then i go and regained my cell phone. but the mother board version in my cell phone is wrong. they took my new version mother board and replace the old version samsung gt c3010 mother board. what is it sir? are u cheating me. i am so defeated against your work sir. please help me.................................................................................
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Aug 13, 2020
Complaint marked as Resolved 
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RESPECTED SIR.
I BOUGHT A SAMSUNG GT C3010 MOBILE ON NOV03,2010.AFTER 2 WEEKS THE CELL IS SWITCHED OFF AUTOMATICALLY IN MANY TIMES. SO I GIVE THE MOBILE FOR SERVICE IN POWER ELECTRONICS, Authorized Samsung Service Center, Maharajanagar, Tirunelveli-627 004. THE SERVICE MAN SAYS THE MOTHER BOARD IS REPAIR. COME AFTER ONE WEEK AND RECEIVE YOUR MOBILE. BUT THE MOBILE WAS RETURNED TO MY HAND AFTER ONE MONTH. MY MOBILE IS WORKING GOOD. BUT I CHECKING THE MOTHER BOARD VERSION IT IS OLD. THE SERVICE MAN CHANGES MY MOTHER BOARD AND REPLACE THE OLD VERSION MOTHER BOARD. WHAT IS IT SIR? I AM VERY DEFEATETED FOR UR WORK. SIR. PLEASE HELP ME SIR...........................BY BALA GANESH,DME.

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