[Resolved]  Samsung / Gt - E2120 Ariens — ic complaint

Address:

Kottayam, Kerala

dear sir,

i regret to say that your coustomer service is not up to the mark,because i bought a hand set on the month of november 2011,after 4 moths the set shows a complaint of auto suitch off while receiving or attenting calls or during idle time,i went to service station at kottayam[sreesivam communications,kmc 643 f,afra building,jetty road,pulimoodu jn,kottayam 6860001],they told me that it was soft ware complaint and they retuned the set after 3 days,but after that also the same was happening,then again i given the set to them and told the same problem exists,after 3 days they called me and told the set is ready,then on receving the set after some days the same problem is again happening,totally i had given the set for three times for service and yet they are not finding the problem,they are simply keeping the set for two three days,and just returning that,i told them that i will complaint,yet they told me that do what ever u what ,that was not at all a good way to talk to a customer,i hope that the respective authority will give me a solution soon,

thanks
subin.p.r
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