[Resolved]  Samsung Gt - S3500 — esc engineer's behaviour is too bad

Address:East Medinipur, West Bengal

dear sir,

it is painfull to describe you that I have been using samsung mobile for last 5(five) yrs. of late I have used samsung s3500 handset, due to display problem 2 months ago I have gone to the service care of samsung 3 times(Authorization to Mr. Paresh Das, counter -Akash Electronics, Chaitanyapur, Haldia, Purba Medinipur). There I have faced a bad & untolerable behaviour of esc engineer named Rabindranath singha. not only me, my few closed friends & relatives also dishonoured by the said engineer. Esc incharge Mr. S Biswas did not pay any attention with this cup of tea as he have been so most irregular within ESC that most of the consumer have to get back their HHP from the above said samsung care without any satisfaction.

thanking you

Mr. Partha Roy
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Aug 13, 2020
Complaint marked as Resolved 
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samsung gt-s3500 — application 2 my mobile

hai...my mobile samsung gt-s3500 is dowloading free dictionary(medical) and games please gave me a link,and how to dowloading..???, there no possible via memorycard,,,,am waiting for ur answer

samsung gt-s3500 — MOBILE SET IS DEAD

I have purchased a mobile handset of samsung and after two months the handset become out of order after that i went to authorised center but they want to charge to me 1850 Rs. for repairing.
Dear Mr Roy,

Greetings of the day !

We are waiting of your contact details so that we can assist you in a better way

We would request to feel free to reach us and provide your contact on below address



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
Dear customer

Greetings of the day !
Thank you for becoming a patron of Samsung product


Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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