Samsung / Gt - S8530 Wave 2 — product & service is very poor

Address:

South Delhi, Delhi

my name is sandeep mahajan, i've bought samsung gt-s8530 wave 2 mobile phone on 28/07/2011, but with in less than 2 months i;ve facing problem on touch panel & handset would be hang after every use. due to this i was not able to make a call every time i want or recieve as well. finally i go to samsung service centre on 27/09/2011 & ask them to replace the hanset because this is not the way that one main feature is of the product has getting problem in less than 2 months, but they said this not possible to replace it & they promise me that they repair the set in one working day. but now on next day i've asked about the set is ready, they said it has to change touch panel & they don't have it in their stock & it will take 2 to 3 days to solve the problem but that's also not sure too. nobody is there to hear me. so, please help me what can i do for gettin out this problem.

sandeep mahajan
ph- [protected]