Samsung Gts 3850 — NO CHAT FACILITY

MY CELL PHONE DOESN'T SUPPORT APPLICATION LIKE MIG AND E-BUDDY. WHY THIS HANDSET WITH WI-FI FACILITY DOESN'T SUPPORT THOSE SOFTWARES AND CHAT IS NOT POSSIBLE. YOUR CUSTOMER CARE SERVICE IN KATHMANDU, NEPAL IS NOT EFFICIENT AS THEY MOST OF THE TIME MISLEAD THE CUSTOMER . IS THIS POSSIBLE THAT THEY CHANGE MY SET AS WARRANTY COVERS FOR THE DEFECTIVE SOFTWARE OF YOUR SETS?
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chat — chat app

i downloaded the chat application and i using it.
but i cant see it in my profile ( a small green circle).
at the top, near my id there is no arrow to show my status.
only when my friends contact me, then only i come to know that they are online.
So, please help me to solve this problem.
Thank You
Waiting for your answer
Dear customer

Greetings of the day !

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .


Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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