Samsung — Repair & Service For My Plasma Television Which Is Yet Under Warranty Period

Address:

Gujarat

My plasma television was collected from my address for the solution of my complain on 07.05.2010 and was delivered back to me on 10.05.2010.
Yet the said problem is not resolved still my plasma television problem is continued, when it remains on for 2 to 3 hours screen gets off and sound remain on, then I have to turn of the plasma TV for half an hour to get it back proper.
I have visited your service station on 12.05.2010 at Samsung Service Plaza, Near Castrol, Nirmala Convent School Road, Rajkot and shared with your service manager Mr Nilesh Rawat regarding the same complain. Once again one new BP NO [protected] is generated for my problem and he told me he is ordering the new part for my plasma TV, but he cant say how long it will take to be repaired.
Its been 20 days we are exchanging mails about this problem and your esteem company is not able to resolve the same. Now my passions are ending here as my business is totally depended on telecast programs, I am suffering from my business every day.
Last time I request you to replace the product at the earliest and confirm me regarding the same by end of the day.
Look into the matter seriously and replace my product.