We have purchased one Samsung washing machine ( Model - WA90 AWM ) from Vishal enterprise ( Samsung Authorized Dealer ) on dt.10.04.11. The dealer address as Berrys Plaza,11/A Shree Nagar Society, Akota,Baroda-390020. Ph[protected]. We had deposited amount of Rs. 17700/- vide receipt no.783 dt.09.04.11 in Vishal enterprise on dt.09.04.11 and goods delivered on 10.04.11. After deposited the money in Vishal Enterprise we came to know from our wishers the amt taken from us is higher side to compare other Samsung authorized dealer. Its vary Rs.400 to Rs.500/-. We ask for difference amount back to Vishal Enterprise. Accordingly we had visited show room on dt.10.04.11 morning 10.35 am before taking delivery. The Sales girl ( Khushbu ) agreed to back amount with delivery of washing machine which deliver about 12.30 pm on dt. 10.04.11 but about 11.05 am she rang up and refused to pay money difference amount back. We demanded if difference amt not refunded give us full amount back but they show rules which mentioned on receipt it was mentioned it is " NON REFUNDABLE " .. so we are helpless & with no interest we take delivery for the same...In future case we urge do not visit / purchase any Samsung item from Vishal Enterprise, Akota, Baroda..... Was this information helpful? |
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