[Resolved]  Samsung Guru 1310 — Brand new cell phone but Defective

Sir/Madam,

I have taken a brand new cell phone of Samsung guru 1310 costing Rs.2500/- cash, just after 20 days incoming as well as outgoing calls, when want to end or receive a call it is getting hanged. Sometimes it works fine but if it happens once it keeps on... Not a day i have used it without this problem...I m fed up with the cell... I thought samsung phone would be different so I went for it... but it is disgusting. A new cell getting hanged suddenly, what if there is an emergency? Samsung service centre in panjim says if any fault is detected cell can be changed in 7 days from the date of purchase and what if the fault is detected after 7 days... do we have to suffer after paying Rs.2500/- cash...Please help me
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Aug 14, 2020
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