[Resolved]  Samsung Guru Mobile Phone — Problem in the mobile phone under warranty period

Address:

Mumbai City, Maharashtra

Dear Consumer Forum,

My name is Urmila Sharma, I have purchased a Samsung mobile phone (CDMA), arround one month back, and suddenly i found it start switched off automatically, after facing this problem 3 - 4 days i have submitted my mobile phone to service centre (Navi Mumbai, Vashi, Sector - 3 Branch) but i have not received my moblie phone even after 3 time visit to the service centre, they are saying that there is a technical problem in my mobile, i want to know why such a big company (Samsung) is delivering such bad quality mobile phones to our market,
I have purchased this mobile after the suggestion form one of my Korian colleague from Koria, i as a global customer of Samsung will not suggest anyone for this brand is future as i was suggested by my Korian colleague who think its best but in my openion it is "worst" in terms of quality as well as in service also.