[Resolved]  Samsung Hdd — Delay & No Response from Customer Service

SAMSUNG, Mumbai - Delay & no response!, Contact Number not reachable

I made the unfortunate mistake of buying a Samsung Hard Disk (SP0411N) and have found your customer service to be unbelievably bad! Actually, I am using the Samsung Hard Disk from long time and due to Disk failure (HDD not detect) problem, I have given my HDD to Samsung Service Center, Vcare Services, Andheri (E), Mumbai - 400069 before the warranty period.

HDD Model: SP0411N
Serial No: 106111al710190

I have given my HDD on 8th February, 2010, and told me that it takes 1 month time to rectify the problems but unto now I don't get my Hard Disk. Already it is the 2nd month .Every time when I try to call to service center, the phone number always Busy or Not reachable.

I am writing to you in the hopes that you will be able to assist me in resolving a problem that to make solve my Hard Disk problem immediately.

I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT IF YOU ARE NOT RESLOVE THE PROBLEM IMMEDIATELY

Look forward to receive your prompt response

With best regards

Inayat Deshmukh
E-mail: [protected]@yahoo.com