Samsung / Home Theatre Htz320 — Complaint pending since April 01st, 2010 | |||
Complaint peding since April 01st, 2010 I've made a complaint regarding the no supply of power in my home to samsung call centre on 1st April 2010, & till now the complaint is not resolved.My complaint/reference number with samsung is [protected] I've received revert mail from samsung: below appended is the revert of samsung on 18/05/2010: Dear Anurag Welcome to Samsung India Electronics Pvt. Ltd. We thank you for your interest/valuable_feedback. Please find hereafter, our response. Your Transaction no. is [protected]. Please quote this reference in all subsequent communications. [protected][protected][protected][protected] We apologize for the inconvenience you are facing with your SAMSUNG product. We are forwarding your complaint to the concerned department. Soon you will be contacted by concerned authority. Till then kindly bear with us. Thanks <(>&<)> assuring you for best services always. With Regards SAMSUNG Today is 22/05/2010 7 still no body has contacted me. I'm very much dis satisfied with their services & would like to lodge a case in consumer forum against SAMSUNG. Thanks!! Anurag Gaur [protected] Was this information helpful? | |||
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Samsung / Home theatre — pending since 1st april 2010
Hi,This is regarding the product samsung home theatre (HTZ320) which i bought it from Manglam, Jaipur on 26/Oct/2009.
I've made a complaint regarding the no supply of power in my home there to samsung call centre on 1st April 2010, & till now the complaint is not resolved.My complaint/reference number with samsung is [protected]
Its really hard to believe that company with international repute is taking so long to resolve the complaint. It was so humiliating & embarrassing when few guest visited my place to watch a movie at my home theatre few days back. You can imagine what kind of impression my friends have taken on samsung brand products which gets defected in span of 6 months.
Its been more almost 45 days & the complaint is still not been resolved. I;m not interested in continuing with the brand samsung any more thus i request you take away the home theatre & refund back my money or else replace it with new one.
regards,
Anurag Gaur
[protected]
Jaipur