Samsung — Hopeless after sales service

Address:

Hyderabad, Andhra Pradesh

Samsung Electronics is always running for No. 1 position, but when it comes to after sales service it is not provided. 2 years ago we have purchased Samsung 420 ltrs fridge Carbon grey color. It started burning smell from backside. when we contacted customer care they have given some executive's No. when we contacted him to our surprise he told us that he already left the job. but Samsung customer care executive doesen't no who is employ and who is not. This is almost 3 days, but till now no one has attended the complaint. Pls. Samsung electronics you must see that becoming a No. 1 in electronics is not a deal but you have to show the effeciancy in after sales service.