[Resolved]  Samsung / Ht - Tz425n — No accessories available

Address:Hyderabad, Andhra Pradesh

Hi,

I am chasing samsung electronics for getting accessories for HT-TZ425N. Shah electronics (Dealer) initially cheated me by giving faulty piece. Where samsung took the responsibility of replacing it.

After that, I asked for wireless card (They informed me it is optional, then I said, don't mind to pay, pl. inform me where I can get that card), for that Samsung is just dragging it for months. If Samsung is not capable of maintaining the stocks any where india, why do they sell the products by giving wrong info.

I decided to approach consumer forum, if it is not getting resolved in next couple of weeks. I will also keep spread the incident happen to me through internet and also print media to ensure awareness about these guys.

Thanks,
Kiran
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information