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[Resolved]  Samsung India / Airconditioner — Servicing

I purchased a Samsung 1.5 TR split AC model AS18nbXTL on 17.5.08 from M/s Umang, Dibrugarh, Assam. At the time of purchase, they assured that after 6 months Samsung customer care will provide free servicing of the AC . But till date i.e. 13.7.09 nobody has turned up for servicing.
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Aug 14, 2020
Complaint marked as Resolved 
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I have purhased a samsung 4 star split a/c on May 15th. The unit was installed on 17th and from that day till today the unit keeps troubling like very noisy, water leakage from the internal unit. On top of all, the unit has so many scratches and the word system in cooling system missing.

It is very pathetic to note that customer is not cared. I hope after reading this mail somebody from samsung will respond to. I reside in chennai.

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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    16433
    Pending
    0
    Resolved
    9765
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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