[Resolved] Samsung India Electronics Pvt Ltd. — Complaint Letter regarding replacement of your product. | |
Dear Sir, This is complaint letter regarding our Samsung washing machine that we had purchased Model No:85VPL W0805ZCQ700747B we have been facing this problem since 28th August, 2008. The problems faced by us:- 1) Foul smell comes out of as if something inside the machine is burning. 2) The function of the machine is spoilt. 3) Recycling gets done a second time. 4) Unwanted noise appears from the drump. 5) Service man had come to see the product and had adviced us repair the product instead of replacing the product. It is our sincere request to please look into the matter and do the replacement of machine. Sorry for the inconvenience. Thanking You. This is complaint letter regarding our Samsung washing machine that we had purchased Model No:85VPL W0805ZCQ700747B we have been facing this problem since 28th August, 2008. The problems faced by us:- 1) Foul smell comes out of as if something inside the machine is burning. 2) The function of the machine is spoilt. 3) Recycling gets done a second time. 4) Unwanted noise appears from the drump. 5) Service man had come to see the product and had adviced us repair the product instead of replacing the product. It is our sincere request to please look into the matter and do the replacement of machine. Sorry for the inconvenience. Thanking You. Dear Sir, Jiwani Rukhsana Abdul Aziz Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
We have bought a 29" Flat Colot TV Samsung Model No : CS29M50, the pictures are oval at the top and color patches appear at various places in the screen, in wite background the screen appear yellowish, we bought from Samsung Show Room SAKSHE ELECTRONICS, NO 84 GN Chetty Road Chennai, We found the patches at the time of DELIVARY we called upon the sales person (PRASAD, CELL NO : [protected]) he told it will be rectified if not it will be replaced, a service person came and he cant able to rectify replying its manufacture defect found in all 29"TV . Prasad too not attending the problem . So we try a last chance here by mailing to samsung directly hoping our problem will be solved or replace it to an lcd we ready to pay you . And if not so we decided to file a case customer court . Hope your reply as early as possible
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