Dear Sir,
I submitted my Mobile, Samsung Corby on Dated: 15/04/2010 at Samsung India Electronics Pvt.Ltd, WORK ORDER NO: 10D15160,Token No.: 160, CLAIM NO. WA[protected]. At the time of submitting the Mobile i was told that there is keypad problem and it will take 3 days time to repair. Executive confirmed that from there office i will receive call for pick. Since 15/04, i have not receive any phone call from them as well as i am trying hard to contact them but they have provided all false no.
After manu request Executive provided Mobile No of Mr. Rakesh, [protected], whenever i called him he informed that he is on leave and he cannot provide us any alternative nos.
It is very hard for us to buy Samsung Products because Samsung service is the worst i have expericened in my life time. There is no reliabilty .
My only request is to please help us in knowing status of my handset.
Regards,
Anil
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