[Resolved]  Samsung India Electronics Pvt Ltd — Leakage from Washing Machine

Address:

Faridabad, Haryana

I bought a fully automatic washing machine Model Name P1053EW - XTL Sr. no. W9375ARP400109Y from Ashoka Sales Agency, Faridabad on 10/11/2007. Within 6 months of its usage leak started from the said machine.
Several calls were made to customer care, everytime a engineer visited and did some pasting of seals and covers with adhesives. It worked hardly for a week, again it starts with leakage. Again the Faridabad service centre engineers repeated the same exercise. All in vain, as it started leaking after 3-4 days of repair.

I insisted for replacement of the Washing M/c, as the warranty period of two years was getting over. Company refused to take action for the replacement request.

Meanwhile the Service centre of Faridabad offered to take the machine to their service center for thorogh check up and servicing. The machine was delivered after servicing, but the problem reappeared after ten days.

Thus the service center managed to drag on the case and managed to cross over the warranty period.

Therrefore, I request you for a decision to such a Korean company whao has made a base in Hindustan and cheating hindustanis. The Indians employees who support them for protecting their incompetencies should not be spared.

Awaiting for a speedy redressal.

Sincerely

Latha Vijayan
Mob No. [protected]