| Address: | Thane, Maharashtra |
I have submitted by Galaxy 3(i5801) which had proximity sensor issue to VASHI Samsung service centre (Address: Plot no .219/SS3 TYPE ROW HOUSE ,NAVI MUMBAI )on 10/01/2011 having work order no :- WA[protected], now after 24 days ,still i have not got my mobile back , there are saying there is motherboard issue , new motherboard has not come yet .
also the number mentioned in the receipt is never picked , and when i call customer care at 30308282 , there say we are from technical departement , and every day they give new number of person like area manager,manager etc .
and when i speak to them they say talk to some one else (provide thier number) , and after talking to that person , he says we will call u in 2-3 days, and then call never comes ..........
NO COMPALINT IS REGISTERED BY 30308282 no.
This is not the first time ,i have faced issue ,
1 month before also i submitted my Galaxy 3(i5801) at VASHI Samsung service for not connecting to KIES,bluetooth and display issue ,that time they took 20 day (and at that time also told there is mother board issue ) and after repeated calling , i got my mobile back .
Now again after 1 month , they say there is mother board issue ,how come in 2 month , motherboard can be faulty
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