[Resolved]  Samsung India Limited — Technically faulty Refrigerator

Address:

Ahmedabad, Gujarat

I have bought a Samsung Refrigerator model RT45LMC (400 ltr ) frost free in Feb 2010.

After 8 months the freezer has stopped working and when I lodged the complaint the technician came and he cleared the frost/ice with the help of Hot air blower and hot water etc. and said the same is repaired.

Again after one month (last week of Nov 2010) same problem occurred. The complaint was registered on 1st Dec. and after continuous reminders daily 20 times, technician came on 7th Dec. and opened up the freeze meshed up and wanted to take same to workshop for experiment.

I feel there is some inherent technical problem with the product. I have requested them to replace the freeze.

Nothing has happened. Still awaiting for response or repair from SAMSUNG.

Thanks
Manoj Sitlani
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