Samsung India Limited — conditioner not working

Address:

Howrah, West Bengal

I purchased a air-conditioner on 15/04/2010 from Samsung India i logged a complain several times on the customer care number i was given the complain no -[protected] but my problem is not yet resolved ,they are visiting to my premises several time but still they do not solved my problem,my business is severely hampered due to this,i am facing this problem since September all the Samsung executives and work staffs are so ill-tempered and ill behaved.