Samsung India Pvt Ltd — Cooling problem

Address:SAS Nagar, Punjab

I bought a new Samsung single door refrigerator one year back from Mohali(Punjab). Just after a month I observed there is some cooling problem and my refrigerator does not cool sufficient enough. Then Engineer came to my home and did some verification. Finally they took my refrigerator to the workshop and they said they have changed the GAS now refrigerator should work fine. Now I am again facing the same cooling problem. I logged a complained regarding. The Engineers are coming to my home but they are unable to fix this problem. Every time they assured they will fix it but unable to do so. I am suffering a lot in this scorching heat season. It looks like sold me a default refrigerator and I really want to replace it now. Please help.

Here is my Samsung complaint number for your necessary action #[protected]#

Thanks

Vinod Joshi

[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information