Samsung India Pvt. Ltd — Mobile Replacement

Address:

Gurgaon, Haryana

I have purchase a Mobile (Samsung) handset from Spice outlet situated in sector- 31, Gurgaaon after 5 days purchase of mobile i found the handset is not fulfill my requirement and i want to returned the handset to the dealer from wheare i purchase the mobile. Dealer executive told me the handset returend within 7 days from the date of purchase of product. I going to service center for returend the handset but the representative of service center ask for back date bill of product and the dealer denied he cant give me another bill mentioning back date (Bill dt. 05.11.2010) and the service center ask to me give to her bill with date mentioned 08.11.2010. I came back to dealer for get the bill as per service center but the dealer not give me back dated bill . Within two party (Dealer and S.C) i lost my huge amount and my valueable time. I humbale reqeuest to please take a action against the dealer as well as against Comapany.