[Resolved]  Samsung J800 — sliding problem and headphone

i buy my samsung sgh j800 from WAVES TECHNOLOGY, Gur Mandi, PATIALA -147001 (Punjab) .i purchased on 30/6/09 and given 1 year guaranty. my phone giving problem in sliding n headphone. i changed my headphone twice but still problem in it.my mobile phone colour rubbing from it from sliding place .WAVES TECHNOLOGY given headphone too short length and too small and it voice comes alot outside. whenever i attach my headphone to phone it automatically start calling recent number from dialed number. i asked many times from Samsung customer service about it , they always give me 1 answer - Go to our Auth. Dealer. i am very irriated from this. i wanted to take this matter personally.

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Aug 14, 2020
Complaint marked as Resolved 
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samsung j800 — phone is full of complaints

hello, i am Gireesh resident of visakhapatna. Almost 45 days back i bought samsung j800 mobile for Rs6800/-. The phone got locked as well as sim. samsung service people kept the phone with them nearly 22 days. After that it got bluetooth software problem also. again i went there . samsung service people are irresponsible towards the customers. one said it will be completed in 2days, the other said that it will be completed in 4days. one said there is no software for your mobile. please take necessary action.

samsung j800 — redialling

sub :comlpaint regarding the mobile problem even after getting it repaired two times from sec. 22 samsung service station..
i have purchased my mobile samsung sgh j 800 in nov 26 last year(2009) . and was getting the automatic redialling problem since last two months , and thenn i got it examined from samsung service station sec 22 chandigarh 1st time they took my phone and examined it then deliver it back assuring there will be no problem , but on the second day i got a black spot on my cell's screen automatically , and the redialling problem even got much worst , then i again take phone back to them ignoring my busy schedule , then they tgold me after examining that this prob is due to hardware and black spot was due to our fault , however there was none of our fault , then also i provided them wil rs 1200(approx.) {phone was in validity } but now the problem has again occured (redialling problem) . so , it is disturbing me a lot , as neither i m satisfied with coustmer service , nor with their work , and also not with their late delievery of phone(as they took very long time to deliver my phone to me last time , approx, 8-9 days) . so what shep should i take further .regards sahil

Samsung j 800 — mobile was not repaired

There was a problem in my phone.its screen turned white.I went to Samsung service center at dugri in Ludhiana.They told me that slider and upper keypad and display needed to be changed but they just turned me back without solving the problem.Customer care was not satisfactory.My phone is under warranty period till Jan6,2011.Its model is J 800,IME-358425/02/027711/4.They are misbehaving me.So i have decided to file a case in consumer court or otherwise look into this matter as soon as possible.My mobile no is [protected].

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