Samsung Lcd — SERIOUS COLOUR PROBLEM FOR BEFORE 6 MONTH

Address:

Mainpuri, Uttar Pradesh

Sir,

Respectfully I Beg to say that I have purchased a Samsung LCD TV in the first month of 2010.
and just after one monthe i have faced a problem in my TV(some colour problem ) . And for that i complain to the Samsung customer care and Mr. vishal Samsung customer care officer of firozabad. Mr. vishal just send a employee to my home ,but just come and check my TV and promise me to come back after one week and solve the problem ,but he did not come Till know .
When i again call Mr. Vishal then each time he comes with a new excuse.
and he did not solve my problem yet.
I Request you to solve my problem with claim, because i am very disturbed with this problem.
I shall be highly obeliged to you.
I Want to inform you that i have send a legal to samsung care and Mr. vishal to solve my problem with in 15 days, but yet know reply I am not able to understand that for a company like Samsung, why does it take so much time to get an approval(with options like approvals on mail, SMS etc.) after knowing the fact that the technical engineer has confirmed that the LCD TV needs to be replaced.
Kindly HELP!!
Kindly help!!
cunsumer :-

Pradeep yadav
Mo:- [protected],[protected]
email:- [protected]@yahoo.com

add. AH15 Hindpuram Colony. mainpuri uttr pradesh