Samsung Lcd — booking made for a samsung lcd tv

On seeing the advertisement in the news paper I and my colleague decided to buy a samsung LCD tv for ourselves from Gopus gmart at punkunnam at trissur. since they told that only one piece of the samsung series 4 was available i was asked to book for the lcd my remitting a minimum amount and that they would inform when the stock arrives. On my insistence they agreed to deliver the single piece that was available as exhibit and informed that they would inform when fresh stock arrives. despite no news after 2 weeks when i approached the sales man one mr vinod from gopus gmart , he told me that the stock had not arrived and that they would intimate me. when after another week nothing was heard i visited the show room yet again and contacted the same sales man who informed that that the same lcd that was offerred while booking has gone out of stock and the company is issuing new product at a different cost price. on querying about this he informed that there was nothing he could do if the company stopped to produce a particular product. when i expressed my displeasure he seemed too haughty and arrogant and when i told him that i would take up the matter he informed that i could do what i like and that he didnt care a damn and that he couldnt die if the company did not send the product. i was really shocked at this misbehaviour of this salesman. ALL I WOULD SUGGEST TO ALL THOSE WHO RUN ON HEARING ABOUT SUCH OFFERS IN THE PAPERS TO PLS THINK TWICE BEFORE YOU COMMIT URSELF. THESE PEOPLE ARE OUT ONLY THE CHEAT AND DONT GIVE A DAMN ONCE THEY HAVE HOOKED US IN. THIS IS THE LAST TIME I WOULD EVER VISIT GOPUS GMART AND I WOULD SUGGEST ALL OTHERS TO TAKE A CUE FROM THIS.
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I had LCD 40'' TV On 02.08.09 but having problem at 28.12.09 onwards complaint raised mail onwards /my complaint no [protected] my Transaction no [protected] .till on date the problem was not cleared hence kindly to replace my tv please

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