Samsung / Lcd - La32c590 — IGNORING AFTER SALES BY

Address:

Uttar Pradesh

SIR, THIS IS TO KINDLY INFORM YOU THAT I PURCHASED A SAMSUNG BRAND CLOCR LCD L-32C590 DATED 20/11/2010 FROM SARAF COOLING CO. PVT. LTD.122/1/A-2, SAROJINI NAGAR. KANPUR INVOICE NO. 1709. MY TELEVISION STTOPPED WORKING ON DT.26/02/2011 I CALLED UP SARAF COOLING TO GET MY PRODUCT REPAIRED UNDER GAURRANTY BUT I WAS GUIDED TO CALL THE SAMSUNG SERVICE CENTRE. AS PER DIRECTION I CALLED THE CONCERNED PERSON FOR THE REPAIR. I WAS PROMIOSED BY MR.SANJEEV OF THE SERVICE CENTRE TTHAT WITHIN 48 HRS. YOUR L.C.D WILL BE RECTIFIED UNDER GAURANTEE.BUT DAYS PASSED INSPITE OF DAILY PURSUANCE TO MR SANJEEV OF KANPUR BELT NO ACTION HAS BEEN TAKEN TILL DATE THEN I CALLED UP ASM NEW DELHI FOR THE PROBLEM BUT NO ACTION AGAIN HAS BEEN TAKEN INSPITE OF MANY PROMISES . NOW AGAIN WE APPROACHED SARAF COOLING.
NOW SIR I AM FRUSTRATED BY ALL OF YOUR TEAM MEMBERS AND CHANNEL PARTNERS.

THIS IS MY HARD EARNED MONEY THAT I HAVE SPEND O.N YOUR PRODUCT e.i.g RS.38900. WHICH I AM NOT GOING TO SUFFER . FINNALLY AFTER THIS COMPLAIN I WILL BE LEFT WITH NO CHOICE OTHER THAN LEGAL COURSE.

JYOTI HADA C/O DEEPAK HADA Y/18 KIDWAI NAGAR KANPUR 208011