[Resolved] Samsung Lcd La46a550 — LCD TV – Panel Breakdown after 18 Months | |||
My Samsung 46" LCD TV LA46A550P1RMXL is just one and a half years old. Few days back when I switched on my LCD, few vertical bands suddenly started appearing on the left half of the screen. I have logged a complaint in Samsung service Center with complaint # [protected]. A technician visited my place and mentioned that the LCD panel has become faulty and needs replacement. Further, I have given the estimate of INR 42,895 for the LCD panel repair. No one would incur such cost on a fix wherein in the market you can get the new product at approx the same price. Samsung claims the LCD panel life of more than 70,000 hours however the panel is not even lasting for even 2 years shows the poor product quality and a serious concern over Samsung quality control. I had been an admirer of Samsung LCD but such poor product quality is putting me down and holds my reservations for Samsung products. Company of such high repute and product lasting only for one and half years is totally not acceptable. I am totally unsatisfied and will never buy or recommend a Samsung product if Samsung don’t repair the product immediately at your their own cost. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
61%
Complaints
18887
Pending
0
Resolved
11174
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
SHASHANK PATEL