[Resolved]  Samsung Lcd Tv — POOR QUALITY OF SAMSUNG TV

Address:

Khordha, Odisha

I purchased a Samsung LCD TV in Bhubaneswar, two years back. Last month it has stopped working, with the screen gone blank, and only audio working. Contacted local samsung service, but was shocked with their response. He asks me to replace the panel costing Rs. 12000, which is half the TV price, saying this is normal practice with Samsung !! Further I complained on samsung service number, but very little response so far.No senior customer service person has bothered to speak to me about the problem, nor any explanation on why it has failed. How can a TV worh Rs. 25000 just fail like this ?? Do people replace LCD TV s or their costly parts every two years. The product quality is very poor and Samsung must accept this, and give me free replacement immediately.

Sushant Todkar
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