[Resolved]  Samsung Lcd Tv — installation and delivery

i have bought the samusung LCD tv on 02/10/2009 at 4:00 PM. that day they have not delivered the TV and they delivered it on 04/10/2009 at 4:00 PM. Today is 07/10/2009. till now noone responded to install the TV. when i tried to call the sevice desk at banjara hills, there is no response from them and they even not answering the calls. they donot bothered in answering the calls. i just want to know,is this the way you deal the customers. i would like to cancel the sale of the product. please let me know the process. i would like to suggest my friends and collegues the way you treat the customers.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

local samsung people are not skilled and lazy..they just give you a nightmare. product quality is defamed by the after sales service.
this has been the problem with samsung from the begining
I am also feeling the same. S N Banerjee [protected]
i have bought the samusung LCD tv on 10/10/2010 at 4:00 PM. Today is 13/10/2010. till now noone responded to install the TV. when i tried to call the dealer, there is no satisfactory answer (we lodge the complaint). i just want to know, is this the way you deal the customers. i would like to cancel the sale of the product. please let me know the process. i would like to suggest my friends and collegues the way you treat the customers
i have purchased the samsung LCD tv two days before from Bhagat Electronics Manimajra Chandigarh but it is not insalled till date.Every Day dealer says guy will come to install but he does not come.

Please let me know how to get the LCD installed

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information