[Resolved]  Samsung / Lcd Tv — Screen problem in 1 year and no response from samsung

Address:Hyderabad, Andhra Pradesh

We bought a samsung lcd tv 32 inch on 5-jul-2010 from Bajaj Electronics, kukatpally.
On 29-may-2011, we got a problem with screen. there were some colours display on the screen and we made a complain to the Samsung.
The engineer came to our house and he chked the screen and said it was the screen problem and need to be changed, Since the TV is in warranty, the screen was replaced by the company free of cost.

But again in august, only 2 months after the replacement of the screen, we again got the problem with the screen, No picture output and only audio output.
Again we made a complaint and the engineer came to our house, chked the screen and said it is the screen problem again.
and it costs around 15,000 since the tv is out of warranty.
We said we are not going to pay the amount and we want the screen to be replaced since it is only 1 year old and moreover the screen is 2 months old
From then on there is no response from them
we made many calls to the helpline but went in vain
The TV is still like that without screen from the past 1 month

Please hlp us regarding this.

Urgent help required
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Aug 13, 2020
Complaint marked as Resolved 
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my contact number is [protected]
and landline number is 23160198
my address is

J.Ramesh
#306, Visaal Towers, Bagh Ameer, Kukatpally
Hyderabad - 72

Ph No. [protected]
Hello Sir,
I din't get any response from Samsung people as said by u
Please look into the matter as early as possible
Thanks and Regards
Sir,
This is the second time i am writing to the Consumer Complaints Forum regarding my TV Problem
I am having worst experience with the Samsung people.
and i am in a helpless situation unable to decide whether to exchange my TV which costs around 40, 000 only 1 year old or wait for these irresponsible people to get back to me (may be in 1 more month).
When i put up a mail, here, they contacted me saying your problem is under notice and we r taking care of that.
it was on 23rd september where the problem was already 1 month old and today it's again 10th october

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