Samsung Lcd Tv — TV Not Working

yogeshjagam01

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

My self Yogesh Jagam,had purchase samsung 32inch LCD TV(Sr No 12803PBS700386T,Model No LA32B550KIR) on 9th Jan 2011 from Famous Old TV Centre Thane.Right from first month i m continously facing problem with LCD Tv,its mode is automatically being change to PC mode and Volume is automatically changing also LED its blinking and Remote control is not being sense.TV goes in hang state not being detected by its buttons also.On calling Customer care muiltiple times service centre engg comes for visits and check it.Temporary problem gets clear for short time and repeats again.Its Back panel Mother board and Volume board is also being Change by Service centre Engg.still problem is not being Cleared.Now I Required Replacement of TV not repair, because it is beyond Repair.It is manufacturing fault.Kindly Provide replacement at earliest.

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Complainant7947146

from Delhi, Delhi

I bought a TV on Saturday March 27th 2010, this TV has turned out to be faulty, I have called multiple times to the service center and have also sent a written complaint to have the TV replaced but nothing has been done instead the person told me it would take 15 days for TV to be replaced, I have already made a payment, if I have made payment to something already then I should not be asked to wait for 15 More days, My purposes of buying a TV was to give a source of entertainment to my bed ridden Mother, if that purpose is not solved then SAMSUNG India should give me my money back.
My Pleasure of buying a TV has been ruined by SAMSUNG, I want then to take ownership now and send me a written apology letter.