[Resolved] Samsung Lcd Tv La32a450 — No Picture- Main Board Problem

ramburle

from Eluru, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

Purchased a Samsung 32'' LCD TV LA32A450 model. It is hardly 15 months old and had problems with picture. Samsung service person had a visit and immediately mentioned that the problem is with main board or picture tube. Main board will cost above INR 5000/- and no warranty. And the same with picture tube which cost around INR 18000/-. I felt rediculus to spend close to half a price with no warranties. To have a second opinion I got the TV to a friend of mine who does have good knowledge of LCD Tv's. He also stated that it is problem with main board and cost around INR 5000/-. He has contacted the Samsung Service Center and orderd for a new Main Board. Its been a month and still no sign of spare parts. They got an alternative model Main Board and tried (which should have been compatiable with LA32A450). However, it did not work and he is still waiting for spare part.

Funny thing is, the reason for non availability for spares for this model is "This Model is Outdated". When I Purchased the Dealer said this is the Latest series 4 model.

I lost complete trust in Samsung Company and decided never to buy any product from Samsung and also recommend not to buy any Samsung Products.

Sitaram Burle
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sheetal Naik

SAMSUNG LCD TV — Picture problme in LCD

Not working properly
Hi,

I bought this Samsung LCD in the month of July 2009. Its not been even 6 months that the Television has started giving problems. I had called the Samsung Service Center which never picks up a phone to register my complaint. Then I called this dealer "Rahul Electronics in Goregaon West, Mumbai" to contact Samsung Service Center to help me get my LCD repaired.
Well, service people did come, but they were unable to solve the problem.

Firstly, I am shocked to see a LCD going bad in less than 6 months and wonder if I should ever buy any Samsung products. Secondly.. I dont know wat to do about my television and can only think of exchanging with my dealer for a new one. But I still regret and wonder if the new replaced tv will give me the same problems.

regards,
Sheetal
Contact: [protected]

PIYUSH2808

from Shahada, Maharashtra

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sir i purchase samsung s3310i but when i clik to take photo the mobile is hang.. what can i do?? i had go in samsung care but the probleam is not solved. please help me and send the information on my id: [protected]@ymail.com

susanthomas

from Thiruvananthapuram, Kerala

samsung LCD 32" — tv

i had purchased a tv from singapore, mustafa mall on 24 april 2011. My tv has a problm the colour is fading and lines appearing on the screen, the
service dealer was called, they said there is no warranty and they need 17000/- for replacment for the part. when i purchased this i was told it has a internatinal warranty. its just 7 months old. plz do help me about it.
model no-LA32C450E1M, MODEL CODE-LA32C450E1MXXS. TYPE NO-LA32C450, SERIAL NO-NECK3MLZB00800E.

support samsung

from Pune, Maharashtra

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .
Please provide your contact detail .We assure you our best services always .

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com