Samsung Lcdtv (Nov - 07) — Volume problem

I had purchased Samsung LCD TV in Nov-07. Since May-09, i.e. One year and few months I am experiencing volume related problems. The unit starts with a volume ranging from 150-200. The highest volume is 100. I contacted the dealer who sent a Samsung authorised repairer. He said there is something wrong with the panel inside and the cost of repair would be around 2500. He would do it for less if done at personal level. We asked for a day or two. Now he is not picking the phone. I think Samsung as such is bogus. The picture quality is also very poor. I am strictly recommending non- SamsungTVs to my friends.