[Resolved] Samsung Led — Technical issue

Mahesh Kunjir

from Chandigarh, Chandigarh

Address:

Pune, Maharashtra

Dear Sir,

I purchase Samsung 40" LED Model no va40d5003br on dated 15.10.2011 Approx. price Rs. 60000/-. But 4 months before we found a technical problem for screen and also we complaint the same. On visited of concerns from SAMSUNG, replies that the panel of LED needs to change and it required Rs. 25000/-.and the said cost will suppose to paid by me bacause of warrenty period is expired 2 months before. The thing is that we purchase LED on Rs.60000/- and after 14 months we needs to pay of of Rs. 25000/- for service.
My comliant is -
What is the life of your expensive product? and why we suffered for the same?

So please resolve the problem earlier without any cost.

Expected your positive reply.

Regards
Mahesh Kunjir
[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Samsung India reviews

View all 18887 Samsung India Reviews

Comments

ameet Nigam

from Mumbai, Maharashtra

Same thing has happened with my 40" - 5900 D model of Samsung LED. Again teh remedy told was the replacement of the pannel costing Rs.25000/-

LED is considered tio be having a life of 1 Lakh hours, enough to last for 15 - 20 years with average watching.

cost is prohibitive and THE REPAIR COST IS ABSURD.

Inspite of writing at various levels, yet to get the replacement.

there seems to be serious issues with their technology and they are getting away scotfree.

AMEET NIGAM
[protected]