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[Resolved]  Samsung Microwave M1630n — parts not available

I have bought microwave Samsung M1630N has got its front panel not working. The touch pad needs to be replaced tells the Costumer care personnel.
its been around 6 months that the part has not been received. Complete mismanagement. It is so inspite of daily reminders over phone.
what should be done??
Frustrated with the company i have already done a lot of negative advertising about its products and pledged not to buy another Samsung Product.

kindly tell how can i get my equipment fixed.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

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My complaint is not attending for want of spares

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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    71%
    Complaints
    13984
    Pending
    0
    Resolved
    9719
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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