[Resolved] Samsung Microwave Oven — Not heating in center
I have purchased Samsung Microwave Oven model no CE103VD, Sl no 21437DBS802743D, on 25 Jan 2010,from Sterling Enterprise Agra. Since beginning this oven is having problem i.e. Whenever we roast/bake PAPAD or PIZZA, the centre portion about 1 inch dia remain uncooked.
At the same time we did not get working DEMO of this oven.
For the above, I have lodged complaint no [protected] on 12 Sep 2010, but the same was not attended by Samsung service engineer. After making a daily call to Samsung Customer Care Ceter and approaching M/S Sterling Enterprises Agra, service engineer visited on 27 Sep. Unfortunately problem could not be shown/solved by him and he promised that he would visit again with his senior Engineer. One of their service engineer told us that design of this oven is such that centre portion would remain uncooked which is incorrect and not prevailing in microwave oven of other brand
Since than I am calling Samsung costumer care centre daily & every time being told that today service engineer would certainly visit. But no one visited so far.
Requesting for an URGENT action/solution
Arjun Dev Ahuja
Complaint marked as Resolved Aug 13, 2020
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