[Resolved] Samsung Microwave Oven — Regarding repairing of Microwave oven

NSKrishnan

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

My complaint no is [protected] dated 08 Aug 13, Service technician visited and informed that PCB is defective and No replacement PCB is available. If require he can repair at his work place that too, if we land in our cost and risk.On 11th I have again complained through call centre but they informed they will forward complaint. But 10 day passed no action taken or no intimation either by phone or by mail. Request to take up the matter and do the necessary remedial action at the earliest please Regards N.sivaramakrishnan

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Related Samsung India reviews

View all 18887 Samsung India Reviews

Comments

Hasmukh Patel

from Delhi, Delhi

I have raised a complaint with Samsung Service centre- Phone # [protected] and[protected] . Complaint#[protected] on 18th July, 2010. The expectation was set to have the microwave serviced with in 24Hours. However upon repeated follow ups, still no body has attended to the complaint. Every time I call and get a false promise from service centre.

Please Help me and resolve my problem

Mr. Hasmukh P Patel
B-2 IFFCo Township
P.O Kasturinagar-382423
Dist. Gandhinagar Gujarat India

Mobile - [protected]

wattalp

from Gurgaon, Haryana

I had lodged a complaint with samsung customer care vide complaint no. [protected] dated 27.09.2010. The complaint is stll unattended as on date. On rechecking, today with the customer care, they informed that the stated complaint no. has been cancelled unilaterally by their service deptt. Weird indeed ! & was further informed that the new complaint no. given on the date is the same as the one given on 29.09.2010. Speaks volumes about the customer focus....!!!

snema71

from Gurgaon, Haryana

samsung microwave oven — no Response on change of PCB in spite of 25 days

This is regarding Samsung Microwave oven. Complaint was lodged on 30th March with complaint no. [protected]. Engineer visited and indicated that PCB would need to be changed and he will place order. However, around 18th March, i received a call indicating that PCD will not be avaialble and company has stopped supplied PCB.

Can Samsung answer on how the microwave manufactured by them will be serevied and who will take care of their products. is the life of the products made by samsung is only 7 years and customers will have to replace it?

The overall response from Samsung is very pathetic and expect someone from Company to answer this.

Sudhir

prabhats

from Gurgaon, Haryana