[Resolved]  Samsung Mobile 1085T — Dead set within 10 days of buying and not change the set or the board ..20 days over service centre still extended the time whenever I visit to them.

Address:

North 24 Parganas, West Bengal

I buy a new Samsung mobile set (Model Number 1085T FM set ) on 09.07.10 from a local counter named Badsah Communication. The set dead within 10 days of buying and when I visit to the retailer they don’t entertained me but to guide service centre. I called Samsung Customer centre on 20.07.10 and they called back me and guided me to visit my nearest Samsung service centre named SM Communication beside the BARANAGAR P.S. at KOLKATA . I visit there on 21.07.10 and dropped the set. The person on the counter ensure me that within 10 days I will get a new set as the problem of the set is in the circuit board so Samsung Company will replace it. But still the date they did not change the set or the board ..20 days over service centre still extended the time whenever I visit to them.
This is a request to the concern authority please look into this matter and treat it as a serious and urgent problem for Samsung's goodwill gesture.