Samsung Mobile — customer care service centre

Address:Chennai, Tamil Nadu

Resp sir,

I m a customer of samsung mobile ....i wanted to share one of my views to you that this could be the worst samsung service centre i have seen (Anna Nagar..Chennai),i have come with a problem facing in my mobile, their response were too bad, no proper system maintenance....when they took my mobile for checking..instead of rectifying the problems they multiply the problems and make our mind so vex..actually the problem was, as soon as they finished checking ...they have given my phone with an another battery which is not suitable to my phne...i asked them they simply denied and refused saying that this was ur original and came into an argument with us...but then i have no option to do leaving the service centre....you know due to that my back panel of the phone got broken in 2 days leaving a centre crack and then i purchased a new one of nokia...the same happened so many times..whenever i go to service centre, i always see a cold war between customer and technical person ...kindly please take this complaint as granted and please do not hurt our minds,i hope you will take respectful action regarding my complaint.

thank you

yours truly

ABHILASH
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    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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