Samsung Mobile — Tried of service the cell phone

Samsung Mobile — Tried of service the cell phone

V Varesh Singh from Bengaluru, Karnataka

In just a matter of about 2 yrs from the purchase of the cell phone have serviced it for nearly 3 times at a period gap of 6-8 month and every time the problem is with the slider belt. Have nearly spent an additional Rs.1500 on the cell phone. And a new service always cost me Rs.700 for changing the slider belt. I just cant understand is it our fault that there slider belt get fault with a span of 6 months. Is there a solution to this. Am really fed of of servicing the mobile Was this information helpful? No (0) Yes (0)

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Comments

Vinay

from Mumbai, Maharashtra

would like to start my message with a Thank You Note to Samsung team in providing customer Friendly services and products.
For reference, below are my purchase details of your product: -
# Item: Samsung CDMA Samsung-569
# Date of Purchase: 15th Jan 2010
# Dealer Name: Sunrise Mobile Point
# Invoice No: 2530

Since date of purchase I have been facing Network problem in my Handset. For your reference, I am using Reliance network.
Very often, I am loosing network signals in my handset, whereas at the same time, same network has been working fine in other handset of my colleagues.

On 8th Feb10, I visited Ghaziabad, Vasundhara based Service Centre of Samsung, which was even more disappointing.
I am enlightened to receive the response from CC Executive. I was clearly refused to provide any solution and out of the Thoughts and excuses were given to me.

I hope, you would have understood my concern regarding such services and performance of your product.
This made me assume that I had made a mistake by purchasing your high quality products, which are useless.

Can anyone provide me solution to this??????