[Resolved]  Samsung Mobile — Service centre not able to solve the mobile problem

I had bought samsung cdma mobile m power M 569.
its spring of slide had been damaged within 3 months and service center is not responding for issue above.
samsung sales service is very poor.
very sad to see bad responses from the service centers.

i had a samsung but it show me NO Service

hello sir ma ap sa requst karta hu ka hm apka samsung ka modal no.E1410 ka sat bart raha hu hmna sunam(punjab)ya set purchase kea tha ure hum sunam ma he rahta ha apka es sat ka kan bala spekar 3month ma he khrav ho gaya tha jo hmnaq patiala samsung senter sa speker change karbayea jo fir 5month ka bad fir krab ho gaya to fir hm apka patiala samsung center per dbara gaya to unho na btaya ke spekar fir krab ho gaya ha aur hmara pas speker nhe ha hma ya set ma problam a rahe ha pls hmara set he change krva dea gaya (KYA HM APNA KAM CHOD KAR ASA HE APKA SET KO LAKER ROJ PATAILA GATA RAHA APKE YA SET 1YEAR KE GARNTE MA HE HA AUR YA 3, 4 BAR KHRAB BE HO GAYA HA) NOTE-HMA ESKA GBAB GALDE DA HMARA SEL NUMBER-[protected]

Sir,

I Sunil Kumar Shaw purchased SAMSUNG METRO 3G GT-S 5350 with the serial number- RW2Z310803M and IMEI NO- 358664/03/012764/2 on 13th April 2010 valid purchase BILL NO- 002/SR/09-10 from SAMSUNG privileged dealer Mobile Bazar, Bardhaman Arcade, 1st floor, shop no-10, Burdwan-713102 (W.B)
The phone begun to get network problem from 12th may 2010 and I submitted to the authorized service Centre S.P. InfoTech at 87 P.C.Mitra Lane, Burdwan (phone no[protected] and told me that they call me within 7 days. After 7 days I go to service center and your representative told me that phone’s motherboard had problem and need to change, so you have to come after 15 days. After 2 months I got my mobile. After 4 days my phone not working again and I came to your service center, they checked mobile, told me that motherboard fault again.

People purchase mobile for use. Till now within three months mobile phone was gone to your service centre two times for 2 months & 15 days. I think that this mobile has manufacturing defect.I am simply harassed and heckled, and I want my phone to be replaced with a brand new one immediately. Its simply disgusting and ridiculous, how a new phone that too a so called high end one stops functioning within the first 20 days of its usage! Such things are not expected from a reputed and revered brand like Samsung.
Seeking your sincere cooperation to get my phone replaced. I will be happy if you return me the purchase value in full.



Thankig You.

Sunil Kumar Shaw.

Date : 21/07/2010
My e-mail id is : [protected]@yahoo.co.in
My Postal address is :
SUNIL KUMAR SHAW

Hi, I am Mandavi pandey the sister of Shweta pandey and I am purchaser of the mobile phone .My contact numbers are [protected] and [protected]. I have purchased a mobile phone whose model number is samsung E2120 on 2/10/2010 . The mobile is not working properly as it is under warranty period and I have complained it in the shop on 22/11/2010 and from that day onwards they are delaying day after day . I have purchased it from Ganapati Mobile Centre Sri ram tower G-17, -18 Ground floor, 13 Ashok Marg, Hazratganj, Lucknow.
The name of the dealer as well as salesman is Trilok whose mobile number is [protected].
He is just delaying the set and saying that they will return it in two three days and when I visited there then he told me they will give me on after 10 days . so I am totally dissatisfied with this kind of servise you are providing this makes a bad impression on the consumers so please take a proper action against him.
Thanking You
Mandavi Pandey and Shweta
dated:9/12/2010
My Email add:shweta[protected]@gmail.com
sneh nagar Alambagh, Lucknow
PIN-226005