[Resolved]  Samsung Mobile — mobile touch pad not available

Address:

Thane, Maharashtra

Sir,
I m Dr Sunil Ramawat,MBBS,MS Orthopaedics, working as consultant Orthopaedic surgeon at Dombivali.
I had purchased one mobile hand set SAMSUNG CORBY PRO MODEL NUMBER B 5310,on 13/08/10 from shope located at phoenix mall , lower parel mumbai.
Its touch pad stop working on 12/10/10 suddenly with out any external factor.I went to service center located at Dombivli east name as POPULAR TELECOM on 11/10/10 at 4 pm . That time the center was shut down . So many people was waiting out side. Then one representative of service center came out and told that server is down so they cant take my order and i have to come again on next day. Then I went on next day and I showed it to service center on 14/10/10 with assurance that they will repair it soon.
I went there 4 times after that to get back my feed back and i called them on given phone number.But my mobile is still not repaired.
The reason they told me that they are not getting TOUCH PAD from company even after placing order my mail.
Sir I m a Doctor by profession and i had a lot of phone memory in my mobile and i m helpless without my phone. I want my mobile should be repair soon .
After doing all my efforts I m frustrated and I m making complaints against SAMSUNG MOBILE.

please look after in this mater.

thanking you.
Dr Sunil Ramawat