[Resolved] Samsung Mobile — Microphone of the set is not working | |
Purchased Samsung Mobile Phone Model No: SCH S259 on 04.10.07. For the last few months it is happenning that when I am talking in my Mobile set the receiver is getting very very low voice which is equal to non-hearing of sound. I had contacted the Service Centre " Customer Services Plaza" of 10A, Lee Road, Pressman House Kolkata - 700 020. They made some repearing and assured that it will work fine. But there was no much improvement. I have mentioned this to them several times and they told that it can not be done in any better manner. I have asked for the replacement of that specific parts so that my set runs smoothly but it was nothing but "crying for water in desert". Presently it is absolutely very difficult to carry with this problem. I fail to understand how your service centre can be so relactant about customer's problem. Considering the brand value of Samsung I place my grivence with a hope that it will be resolved at the earliest. For & behalf of Debasish Mukherjee Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Microphone of the model SGH-C160 is not working, while talking to other, the receiver is getting very very low voice which is equal to non-hearing of sound. And transmitter does not transfer my voice to other party, that is nil.
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Samsung — micro phone is not working
sir i have purchased a champ mobile on 15th of January.2011 and it is not working properly the micro phone is not working i gave to the nearest service center for three times but no positive results so may i know that as i have purchased the handset on cash so why I m not getting a replacement for the handset why should I get it repaired again and again When I m suppose to get a replacement its within warranty why should I use a faulty handset Please help regarding this as i m suffering with the handsetCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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