I had purchased the D 840 mobile phone five months ago. The display beagan to flicker last week, yesterday horizontal bands began to appear on the display. I took it to the service centre at Navi MUmbai M/s Sky electronics who tried to fool me by saying that the display was cracked due to the handset falling down. Since I was sure that I ad not dropped the handset, I asked the technician to show me the craked display after oepneing the handset. He opened it and then said that there was no crack but there was some traces of liquid ! Since again I was sure that I had never spilt water on it, I challenged the opinion.Then he said that it was possibly sweat ! In any case the service centre refused to replace the display saying that I would have to pay Rs 1750/- as the cost.
The company is trying to fool the customers and denying the warranty under false pretexts. Was this information helpful? |
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