Samsung Mobile — not refund my phone or its amount

Address:

North Delhi, Delhi

sir I purchased samsung mobile from cariono next from kamla nager on 4/7/11 of Rs 12000/ from the very intial stage a problem noticed by me company repair it but further same problem again comes in phone again i visited service station at ADITYA INFOCOM PVT LTD 14 CENTRAL MARKET ASHOK VIHAR DELHI 110052 PHONE NO 65330697 & [protected] ON 11/3/11 THEY PROMISSED ME TO DELIVER HANDSET BY 14/3/11 I GO TO COLLECT PHONE BUT PHONE IS NOT STILL FUNCTIONING PROPERLY. I MAKE TELPHONIC CONVERSATION TO HEAD OF SERVICE DEPT. MR. ANSARI ([protected]) HE MAKE ME SURE THAT UR PHONE REPAIR IN TIME BUT AFTER ONE WEEK HE SAY THAT APPROVAL OF REFUND UR MONEY BACK SEND TO HIGHER AUTHORITY BUT ALL IN VEIN. I AM ESTATE AGENT MY ALL WORK DEPANDS ON PHONE MY ALL PHONE CONTACTS ARE DELATED PLEASE HELP TO REFUND MY MONEY FROM SAMSUNG

MY MOBILE BRAND SAMSUNG GLAXY 3 GT15801

IMEI NO [protected]
MY NAME VICKY

CONTACT [protected]
ADD C 12/1 RANA PARTAP BAGH DELHI